Katrina Olson Shares Nonprofit Software Change Tips in The Hartford Business Journal

Upgrading software can be a game-changer for nonprofits, but without careful preparation, it can quickly become costly and disruptive. In a recent article featured in The Hartford Business Journal, Assurance Manager Katrina Olson outlines how organizations can approach software transitions strategically for long-term success.

Olson emphasizes starting with a clear strategy before exploring tools, developing a structured project plan, and budgeting for more than just licensing costs. She highlights the importance of involving the right stakeholders, prioritizing change management, and addressing data migration early to avoid pitfalls.

When evaluating vendors, Olson recommends looking beyond features and price to consider nonprofit-specific support, integration capabilities, and long-term partnership potential. Post-implementation, she encourages tracking key performance indicators and conducting regular reviews to ensure the new system delivers real value.

Her bottom line: Focus on people, process, and purpose before technology to ensure your next software change is smooth and transformative.

You can read the full article on the Hartford Business Journal’s website here.